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Frequently Asked Questions
Booking & Reservations
How do I cancel my booking?▼
You can cancel your booking from your profile page under "My Bookings". Free cancellation is available up to 24 hours before check-in.
Can I modify my booking?▼
Yes, you can modify your booking dates or details from your profile. Some modifications may incur additional charges.
What payment methods do you accept?▼
We accept credit cards, debit cards, and various digital payment methods including PayPal.
Hotels & Accommodations
What amenities are included?▼
Amenities vary by property. Check the hotel detail page for a complete list of amenities.
Is breakfast included?▼
Breakfast inclusion depends on the property and room type. Check the booking details for specific information.
Can I request early check-in?▼
Early check-in is subject to availability. Contact the hotel directly or request it during booking.
Tours & Experiences
How do I join a tour?▼
After booking, you will receive a confirmation email with meeting point details and contact information.
What if I need to cancel a tour?▼
Tours can be cancelled up to 24 hours before the start time for a full refund.
Are tours suitable for children?▼
Tour suitability varies. Check the tour description for age recommendations and requirements.